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Healthcare's next stage will be virtual

Virtual Scribe: Boost Efficiency with a Virtual Medical Scribe

By Using A Virtual Scribe, You Can Save 800 Hours And 78% On Operating Costs Annually. Hire a Virtual Scribe for only $10/hour.

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Clinical duties of physician assistant optimized with virtual assistants

virtual scribe doctor and the patient

Physician assistants are crucial in the healthcare system. As certified clinical assistants frequently interact with patients, it’s important that they are vaccinated and possess strong interpersonal skills. Building rapport, addressing psychosocial issues, and ensuring patient comfort during procedures are essential qualities for healthcare professionals to deliver compassionate care.

Preparing to administer medications

Having a virtual assistant in your practice can ease your in-house staff’s burden by handling administrative tasks such as updating electronic medical records, scheduling appointments, and ordering supplies. This allows your in-house medical virtual assistant to concentrate more on clinical duties and direct patient care. Additionally, remote medical scribes assist in documenting patient interactions accurately, enabling healthcare providers to dedicate more time to patient care, which includes the following:

Taking health history

One key responsibility of a physician assistant is taking the patient’s history. This includes gathering details about the patient’s condition, medications, symptoms, and their onset. Additionally, understanding the patient’s family health background is crucial. This information assists the physician in diagnosing and treating the patient, thereby enhancing physician satisfaction through accurate and efficient care.

A virtual scribe can gather patient medical history

Physician assistants usually focus on one patient at a time for optimal care, and a virtual medical assistant can take on tasks like scheduling appointments and collecting health history.

After reviewing the patient’s history, the physician assistant examines the patient to identify issues, check for infection, and determine the appropriate treatment, ensuring an accurate diagnosis and patient satisfaction in the medical field.

A remote medical scribe can lessen the workload of the physician assistant by handling the medical documentation during this time, helping to reduce the documentation burden. This way, nothing gets left out in the examination or documentation.

Explaining treatment procedures

When you visit the doctor, a medical scribe explains tests like vital signs, blood draws, and lab work. Remote medical scribes document these procedures in real time using accurate medical terminology, answer patient questions, and follow up on pending medical records.

In addition to scheduling appointments, you may want to delegate this task to your virtual assistant. With patients calling about treatments and appointments, a virtual assistant supports your practice, especially when you and your in-house assistant face a full waiting room.

Imagine directing your patient to your virtual assistant while attending to another client. This enables your practice to serve more people simultaneously, efficiently expanding your reach with the addition of scribe services.

Preparing for examinations

A physician assistant ensures patients have the information and instructions needed for a smooth visit. They may also escort patients to exam rooms, take vital signs, and assist with examinations.

Assisting the physician during examinations

virtual scribe doctor checks patient

Physician assistant duties, such as taking blood pressure, recording vital signs, and administering injections, cannot be done remotely and can be time-consuming. A virtual assistant ensuring that everything is recorded and updated in their systems helps them work faster, stay focused, and reduce errors.

Keeping examination rooms clean and organized can be challenging when there are other tasks to manage. Hiring a dedicated assistant for upkeep can relieve your clinic assistant from these duties.

Clinic staff stock supplies and ensure equipment is ready, including routine sterilization or disinfection. A comprehensive approach requires both virtual and in-house staff for smooth operations. For example, having virtual assistants keep track of your to-do lists could ensure that nothing gets left out or overlooked, even during busy times.

Collecting and preparing laboratory specimens

Physician assistants must collect and prepare specimens for testing, ensuring they are properly labeled, packaged, and accompanied by the required paperwork.

virtual health care assistant may prepare specimens for various laboratory tests, including blood, urine, and swab tests, each requiring a specific collection and preparation process.

In healthcare, ensuring error-free procedures creates more paperwork. Virtual scribes handling all paperwork and insurance claims allows in-house staff to focus on properly handling and labeling specimens and results.

Virtual scribes cut physician EHR burdens by 16%

virtual scribe

 

A survey of 122 physicians revealed that 40% were satisfied with their scribe services, while 65% felt it improved their well-being. Additionally, 60% said it enhanced patient relationships. However, only 24% saw an improvement in note quality. About half reported that scribes helped them focus on patients and reduced documentation time. Forty percent also mentioned increased efficiency and less work outside of office hours.

What Our Clients Say About Us!
Victoria Nutting D.O.

I'm very thankful for Portiva who I know is looking after my practice while I'm gone the virtual assistants can manage prescription refills, documents they can triage patients and just kind of answer administrative questions and they can handle a lot on their own. But also, they're very good about contacting me if there's any emergency or anything I need to attend to. So I'm very thankful for Portiva they can help almost any provider almost anywhere and it really allows for some good work-life balance as I'm getting to experience right now at my family farm so I'm very thankful for Portiva and I'm very happy to use their services"

victoria nutting do
Victoria Nutting D.O.

Board Certified Family Medicine Physician

100 satisfaction
Mohammad Ashori, M.D.

Portiva's Virtual Medical Assistant - I have all the support I need. There's somebody checking my email, any patient messages. Patients are still able to schedule and handle any scheduling issues and any kind of billing that needs to still go through. Portiva hands handles it all for me. I have support i have somebody that I can access 24/7 pretty much. It's all very seamless. If somebody has an emergency or needs a medication called in. I know that the va's at portiva will handle that for me.

mohammad ashori md
Mohammad Ashori, M.D.

Board Certified Family Medicine Physician

100 satisfaction

Physician assistant handling laboratory specimens

Performing basic laboratory tests

virtual scribe experimenting doctor

A physician assistant may perform basic lab tests to help doctors diagnose and treat patients efficiently. They must use equipment properly and interpret test results in the context of patients’ health histories.

What’s better than reviewing results under a microscope and dictating them to a remote medical scribe? Your printed results will be ready when you’re done, requiring only a quick review of the written output.

Instructing about medication and special diets

Physician assistant support may include explaining how to take medication, when, and what side effects to watch for, as well as assisting with diet plans. Effective communication is key to ensuring their instructions are understood.

This task can be delegated to a virtual assistant should the office experience higher census. Virtual scribes provide clear, concise instructions and can answer clients’ questions or address psychosocial concerns about their visit, procedure, or treatment options. This helps ensure compliance with medication, diet, and health plans.

Preparing and administering medications, including intramuscular, intradermal, and subcutaneous injections

Some assistants may be certified pharmacy technicians (CPhT), responsible for filling prescriptions and providing pharmaceutical services under a pharmacist’s supervision. However, one does not need to be a CPhT to administer medications to patients unless it is required to advance A clinic assistant with a nursing degree can also perform this role.

EHR documentation can be efficiently managed by remote medical scribes, reducing the need for excess in-house staff. Utilizing scribe services is more cost-effective than maintaining regular staff, enabling you to save money and expand your practice or elevate your specialty.

Phlebotomy

Physician assistants specializing in phlebotomy play a key role in drawing blood for tests or donations. They must be skilled in venipuncture and knowledgeable about the equipment used in the process.

Physician assistants work closely to extract blood samples for testing

Charting client activities can be taxing for nurses and practitioners. remote scribing through virtual medical scribe services helps by accurately recording time and converting audio into written documents, accessible to any healthcare or insurance provider.

Taking electrocardiograms

An electrocardiogram is a quick, painless, noninvasive test. It aids doctors in diagnosing coronary artery disease, heart failure, and arrhythmias. A virtual medical assistant performs the test with a medical scribe ensuring accurate documentation. Sensors are placed on the patient’s chest and limbs to capture heart activity through an ECG machine.

virtual scribe patient physcial recovery

Your assistant can forward results to a virtual receptionist who will organize them in the electronic health records, allowing staff to leave on time for better work-life balance and reduced burnout. This lowers attrition rates, although sorting applications and conducting interviews remain challenging despite agency support.

Wound care and changing dressings

Assistants in your practice often manage wound care and dressing changes, which are essential tasks. A skilled assistant ensures quality care for patients, preventing infections and complications.

A physician assistant educates patients on wound care for proper healing. A remote medical scribe documents these instructions, allowing in-house staff to assist more patients by using virtual medical assistant services.

Delegating the task makes people feel valued. When clients feel cared for by a diverse team, they often share their positive experience, driving growth and attracting more business.

Previous relevant medical training in wound care

Physician assistants are vital in healthcare, managing tasks such as administering medications, drawing blood, and wound care. By delegating the administrative burden to medical and dental virtual assistants, they can prioritize patient care, lighten the load on in-house staff, and enhance practice efficiency.

Delegating tasks to a virtual receptionist can reduce your in-office staff’s workload, letting them focus on more important tasks. Virtual assistants are knowledgeable healthcare professionals who handle administrative duties like answering calls, scheduling appointments, verifying insurance, managing billing, processing health records, and updating EHR systems. Using a remote medical scribe increases efficiency and profitability. Our expert team is ready to assist with your specific needs!

 

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