Virtual Health Assistant

Benefits Of Hiring A Virtual Health Assistant

Impact of Virtual Health Assistants On Healthcare

Are you a medical practitioner and have been looking for ways to make your life easier and your medical practice more efficient? Then you must hire a virtual health assistant. The use of virtual medical assistant services has revolutionized the world and the medical field. These virtual assistants have taken over tasks that the doctors would have to do on their own, and that would consume a lot of time and energy. Doctors in this day and age need all the help they can get so they can cater to more and more patients on a daily basis.

However, it takes work to rely on  virtual administrative medical assistants to do the job for them. This is because the medical field is very sensitive, and there is a lot of room for error. This is why many medical professionals hesitate when it comes to hiring an assistant.

Portiva solves this concern for many doctors as we provide virtual assistant for doctors who have relevant medical experience and a good understanding of the field to help doctors provide the right medical assistance. We bring you medical assistants who can seamlessly take over many tasks for you.

If you are interested in hiring a virtual health assistant, then you must reach out to us, and you will experience the following benefits as soon as a virtual health assistant starts working for you:

1.      Accuracy In Transcription

virtual health assistantIt is very important for the transcriber to ensure accuracy. Medical information is very sensitive and should not be taken lightly. If, as a doctor, you believe that you can do the transcription on your own, then you may be making a grave mistake. This is because you and your team already have a lot on your plate. To deliver their duties effectively, it is best to delegate the responsibilities responsibly, so everything runs smoothly. The virtual assistant medical at Portiva can offer you extreme accuracy as the assistants are trained to record information and cross-check it multiple times to eliminate all possibilities of inaccuracies. Portiva offers quality checks that guarantee 99% accuracy for transcriptions.

It is best not to take any risks and put your patient’s help in jeopardy when you can easily give them the care they need. The services we offer are compliant with the Health Insurance and Accountability Act. Therefore you can trust our services and rely on us.

2.      Seamless Transfer Of Data

Gone are the days when doctors had to rely on manually documenting patient information and go through copious amounts whenever the need presented itself. Now, the world is digital. All medical files, documents, and patient information should be available on electronic devices so that doctors can easily refer to them when needed and the entire process is streamlined.

While doctors may be very qualified and skilled in their field, they may not have the computing skills needed to keep their electronic systems up to date. This is where Portiva comes in; we give you trained medical assistants who can do the job for you. They can easily feed the information into the electronic system so that anyone from your team can access the information. Furthermore, they do it all remotely, which makes the situation even more beneficial for doctors and practice owners.

We offer a simple EMR integration software that is easy to understand for all employees, and you can use it to elevate your effectiveness and improve the way you offer medical help to those in need. With the help of the right experts and the right tools, none of the information will get lost.

3.      Effective Patient Care

One of the biggest advantages of hiring a virtual medical assistant is that they take the burden off your shoulder. Without an assistant on your team, you would have a lot to work on, and that can compromise your time and availability to your patients.

nurse holding both hands of a patientMoreover, taking more responsibilities than what you can chew will affect the quality of help you provide to your patients. Employee burnout and imbalance in your work and personal life can result in malpractice. Your doctors or other employees members will be too busy collecting information to do their job in the best way they can.

When you focus your attention on providing good medical care to your patients, you will not have enough time to work on anything else, and that is why it is important to delegate the work properly and let virtual assistant healthcare take over all the administrative work.

4.      Virtual health Assistant Prevents Employee Burn Out

Many doctors have to spend a lot of their time in the hospital. Since they do not have the help they need, they struggle to keep a healthy balance between their personal and work lives. These physicians provide medical care along with maintaining the affairs within the practice, which can be very time-consuming and paves the way for employee burnout.

It is very important to ensure all employees are carrying their weight and have the help they need to perform their duties to the best of their abilities. In this case, it is best to let an expert take over and manage all the extraneous things for you so you can focus on your practice and go home on time so you can cater to your family and personal needs as well. They will take over tasks that drain energy and give you the space to complete your work on time and head home.

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5.      Improves Patient Experience

When a patient reaches out to medical practice, they expect the practice to respond to their calls timely and give them the attention they need. Without a virtual assistant on board, you will have to do everything on your own, and that means there will be instances where you fail to cater to your patients as you should.

If you have a virtual assistant working for you, then they will attend calls and direct your patients with the right information. This way, the patients will get the help they need at the right time. Therefore, to protect the reputation of your medical practice and ensure that patients come to you for medical help, you need to improve their experience by hiring an online medical assistant. Don’t let your patients feel as if their business is not welcome. The first impression you make on them will last you a long time.

6.      Eliminates Room For Error

physician burnout definitionThere is a lot of room for error when it comes to medical assistance. For instance, you may mix up patient information and, as a consequence, end up giving the wrong treatment to them. Such errors have grave consequences and should be avoided at all costs.

If doctors are overworking themselves, then this means that there are higher chances of them making a mistake. Moreover, if the doctors are not very tech-savvy, they may end up feeding wrong or incomplete information into the system. Doctors cannot afford such fallacies as there is a lot at stake, like the lives of patients and the reputation of the practice.

7.      Insurance Verification

Insurance verification is a very time-consuming and intimidating task. Doctors often get tangled in the situation and spend most of their time dealing with the insurance verification when they can actually spend it giving the right care to patients.

Instead of bothering yourself with these verifications, you can save yourself time and money by hiring a virtual health assistant, and they will do it for you. This will also save up on the hassle that comes with mixing up insurance information or making any mistakes with the bills.

8.      Hassle-Free Medical Service

Providing hassle-free medical service should be your top priority. As a medical professional, you already know how difficult it is to deliver medical help, and you must do everything in your power to make it easier and more efficient. A virtual assistant is like your right hand and will take care of any tasks you send their way.

Make some breathing room for yourself and your employees by getting help from a virtual medical assistant.


Portiva is the answer you have been looking for! If you need someone to help you while you help others, you need the right expert. We can connect you with the best and most trained medical assistants who can take over administrative work remotely.

Our experts can streamline your practice and give you an efficient way to run your clinic. We can personalize the service you receive and ensure that all your needs are met!

Our technologies are designed to seamlessly take over all your tasks and give you the right tools to take your clinic to great heights. Add a valuable member to your team with our help and unlock many avenues.

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