Transforming Healthcare Through Innovation

Our Story

In 2009, Portiva began with a small team and a grand vision, unknowingly igniting a transformative journey that would reshape the healthcare staffing industry and empower countless medical professionals along the way.

Portiva Unveiled: A Tale of Our Journey 

Founded in 2009, Portiva started as a small team with a big dream. Three people, sharing a common vision, came together to create what would later become a leading player in the healthcare staffing field in the United States. Little did they know that their idea would grow into an organization that would change the lives of many medical professionals and revolutionize how healthcare practices are managed. Healthcare staffing industry and empower countless medical professionals along the way.

The Birth of A Vision

As Portiva’s founders set out on this journey, they were driven by a deep understanding of medical professionals’ challenges. It wasn’t just about delivering healthcare services; it was about dealing with the complex administrative tasks that often overshadowed the primary goal of healthcare providers – providing excellent patient care.

A Crucial Discovery

After conducting extensive interviews and surveys involving more than 100 medical professionals, a vital revelation came to light. Regardless of their expertise, these practitioners faced a shared and formidable challenge: the complexity of managing their practices. The task of overseeing a healthcare practice had grown overwhelmingly demanding, requiring excessive time, effort, and resources.

The Turning Point

For many physicians, this struggle led to significant decisions. Some opted to join large healthcare organizations, while others, disheartened by the administrative burden, contemplated leaving the profession altogether. The real question shifted from whether doctors could manage their practices to whether they should be saddled with these burdens in the first place.

The Birth of Portiva

In response to this pressing need, Portiva came into existence. The mission was straightforward: to empower medical, dental, and veterinary professionals by offering comprehensive administrative support. It was all about restoring balance to healthcare, ensuring that doctors could concentrate on patient care without being overwhelmed by the intricacies of running a practice.

Our Transformation Journey

Portiva embarked on a transformation journey, and it didn’t take long before its influence was felt throughout the healthcare industry. The company quickly gained momentum from humble beginnings, drawing in talented individuals with the same passion for healthcare and top-notch administrative services.

maryland spine and sports medicine

Our Medical Partners

We Work With The Best Medical Doctors

What Makes Portiva Unique

So, what distinguishes Portiva from the rest? It’s our steadfast commitment to making a meaningful impact in the lives of healthcare professionals. We recognize that each practitioner faces unique challenges, and we’re here to customize our services to meet those specific needs.

The Power of Virtual Assistance

At the heart of our approach lies the idea of virtual assistance. We provide certified, well-trained “Virtual” staff with nursing-level expertise to Medical, Dental, and Veterinary practices across the United States. These virtual assistants work remotely and seamlessly integrate into your office, operating “live and in real-time.” It’s akin to having a dedicated team at your fingertips, always ready to manage the day-to-day administrative tasks that burden your practice.

Our Comprehensive Services

Portiva offers an extensive array of services aimed at easing the administrative workload and streamlining practice management:

Receiving or Submitting Medical Records:

We've got you covered whether you receive records from other providers or submit them when needed.

Billing, Claims, Appeals, and Collections:

We take care of the financial aspects of your practice, from billing to handling claims and collections.

Medical Scribing and Transcription:

Our team can assist in documenting patient encounters accurately, ensuring that essential information is captured.

Medical Reception (Answering the phones):

Our virtual assistants handle patient calls professionally and efficiently, ensuring patients always receive top-notch service.

Appointment Scheduling and Confirmation:

Say goodbye to scheduling conflicts and missed appointments. We'll ensure your schedule is organized and appointments are promptly confirmed.

Insurance Benefits Verification and Prior Authorization:

Navigating the complexities of insurance can be time-consuming. Let us handle the verification and authorization process, ensuring smooth claims processing.

And much, much more! If you can imagine it, your Virtual Assistant can do it!

A Decade of Excellence

Over the past decade, Portiva has experienced continuous growth and transformation. We take pride in maintaining an outstanding client retention rate, which is a testament to the value we bring to our partners in the healthcare sector. Notably, we have never received a complaint from the Better Business Bureau, underscoring our unwavering commitment to excellence.

Meet The Team

Behind Portiva's success is a dedicated team of professionals, each contributing their expertise and passion to our mission. At the helm are: Sanju Zachariah President & CEO at | Providing Virtual Assistants for Medical, Dental & Veterinary Practitioners

sanju zacharia portiva ceo



Our Promise to You

As we reflect on our journey from a small startup to an industry leader, one thing remains constant: our dedication to empowering healthcare practitioners. We understand the challenges you face, and we are here to lighten the load. With Portiva, you can focus on what truly matters – providing exceptional care to your patients.

Join Us on the Journey

We welcome the opportunity to put our expertise and dedication to work for you. Whether you’re a medical, dental, or veterinary practitioner, Portiva has the resources and skills to support your practice’s administrative needs.

Contact Us Today

Contact us today to learn more about how Portiva can help you streamline your practice and regain valuable time. Let’s embark on this journey together, where your success is our mission.

Need Help?

Join Portiva Family!

We invite you to join the Portiva family and experience the difference of working with a dedicated partner who understands your unique needs. Contact us today to explore how Portiva can transform your practice and enhance patient care.

Our Commitment to Quality

At Portiva, our commitment to quality is at the core of everything we do. We understand that in healthcare, there’s no room for error. That’s why we invest in continuous training and development for our virtual assistants to stay up-to-date with the latest industry standards and regulations.

Your Data Security Matters

We recognize that patient data security is paramount. Our virtual assistants undergo rigorous training in HIPAA compliance, ensuring that your patient’s sensitive information remains confidential and always protected.

Community Engagement

At Portiva, we believe in giving back to the community that has supported us throughout our journey. We actively participate in charitable initiatives and support causes that promote healthcare access and equality.

Our Vision for the Future

As we look to the future, our vision is clear – to continue shaping the future of healthcare by providing innovative solutions that empower practitioners and improve patient care. We are committed to staying at the forefront of technology and healthcare trends to ensure we deliver our clients the highest quality services.