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Healthcare Virtual Assistant for Doctors: Hire Top Medical Virtual Assistants

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Virtual Medical Assistants for Doctors

We all know that the healthcare industry is under immense pressure. A healthcare professional needs to keep up with the ever-growing patient number. But at the same time, full time staff and nurses struggle to efficiently perform administrative work that comes with healthcare services. Facilities dealing with these problems can benefit from virtual assistance for healthcare.

virtual assistant for doctors with patient

Virtual medical assistant services can handle a wide range of tasks, including referrals, documentation, payments, remote patient monitoring, prior authorization, insurance verification, prescription refills, transcripts, and other tasks. Virtual assistants can also help to maintain medical records that can be assessed when in need. They can offer basic customer services for patients, such as setting appointments or responding to queries. This way, a virtual assistant can reduce the extensive workload on nurses, a healthcare professional, and other full time staff so they can entirely focus on their responsibilities and duties.

Virtual assistants can also help both patients and a healthcare professionals to access information. The Virtual assistant services offer programmed tools for detailed information about medications and treatments. Since the details will be available to patients, they can understand what to expect before undergoing medical treatments. This helps both patients and healthcare experts to be on one page to maximize the results.

Advancements in Medical Practice: The Rise of Virtual Clinical Patient Simulations

Our Virtual Assistant for Doctors Offer

healthcare virtual assistant

Insurance Verification Virtual Assistant

Virtual assistants automate insurance verification processes and ensure that patients' insurance information is accurate and up-to-date.

dental VA smiling infront of his laptop

Dental Virtual Assistant

Dental assistants can work remotely from their own computers and manage the dental office's practice with ease by logging into its practice management software.

remote assistant talking to a client

Medical Transcriptionists

Improve communication between medical providers, conversion of audio recordings, documentation accuracy, and provide a comprehensive secure electronic medical record.

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Virtual Medical Scribe

Portiva's Virtual Medical Scribing solution is here to streamline medical documentation, cut admin costs and liberate your staff's precious time. A perfect solution for you!

job in medical billing

Medical Billing Virtual Assistant

Medical billing virtual assistants are becoming more popular among physicians' offices as they provide efficient support for managing operations and maximizing revenue.

male VA talking to a doctor infront of his laptop

Prior Authorization

Prior authorization helps doctors avoid unexpected costs and patients avoid unnecessary expenses, ultimately resulting in cost savings for physicians and patients alike.

In-House Assistant vs. Virtual Medical Assistants: Which One is Better?

Healthcare facility assistants are essential for every organization. They can help you smoothly run a practice by performing all administrative tasks, customer support, and other things. Assistants are crucial to ensure patients get the best possible care. While an in-house assistant is ideal, it can cost you much money. Not only a trained expert will cost you more than $15 per hour, but you also need to cover office costs, employees’ benefits, installation of technology, and much more. The easiest and most cost-effective solution for assistants is to choose a health virtual assistant. You will get better services due to bringing in contracts with highly experienced and skilled individuals yet able to save money. There will be no need for office space, a tech system for assistant work, and insurance and additional benefits that you need to cover. With a medical assistant for medical practice, you don’t need to perform monotonous tasks and paperwork, allowing health providers to focus on their patients. This can improve the quality of your services and help in patient care.

Professional Virtual Scribes of Portiva

doctor and patient holding hands Portiva virtual assistants for doctors are highly experienced, skilled, and qualified professionals primarily working in the healthcare industry. VA can perform much of your work, from taking care of your documentation and meeting your clinic needs to scheduling and rescheduling appointments. This allows you to consider the growth of your organization, work on achieving your facility goals, and serve your community without worrying about administrative tasks. Portiva helps organizations manage their assistants through a secure, cloud-based platform, allowing you to monitor and track their work. With our help, you can ensure that your hired experts utilize the complete hour to work for your healthcare facility. You can check whether they are on time and keep things updated. Portiva’s reporting system makes it easy to identify areas for improvement and evaluate their performance.

Healthcare Solutions of Virtual Medical Assistant

There are several advantages of leveraging virtual assistants for doctors. One of the most vital is that healthcare experts help to reduce the workload of professionals. They take responsibility for administrative work that can get overwhelming, such as answering phone calls, handling insurance verifications, and medical billing. Moreover, the virtual assistant for doctors also improves communication among healthcare providers. By collecting patient and facility information into one central location, the VA makes it easier for nurses, doctors, and staff to access the report. This not only aids in accurate diagnosis and treatment but also saves experts time checking the patient’s medical history. Comprehensive Research on Improving User Experience of Virtual Health Assistants suggests that the design and empathetic characteristics of these virtual assistants can significantly enhance the user’s experience. Another benefit is that the VA can help healthcare facilities meet regulatory compliance requirements. They can easily track data and create reports to ensure your organization follows all the specific compliance standards. This saves an organization from violating the laws and regulations of the locality. The assistants also utilize several techniques for optimal performance. They also use encrypted video conferencing software, which has become a popular tool. This software offers secure transmission of data between patients and healthcare organizations, which is imperative for protecting sensitive insurance and information. Besides that, a VA helps with insurance claims. They are experienced individuals with the proper methods and procedures to claim patient insurance. A VA can efficiently handle complaints or inquiries during the claim process. The facility doesn’t need to be involved in any claim process, as your assistant will also check the claim status and submit the appeal if required.

Do you require virtual clinical assistance?

Looking For The Best Virtual Assistants?

Virtual Assistant for Doctors Training and Background

Handling assistant work in the medical industry is not an easy task. The individuals must be trained, experienced, and skilled to do their job. They must understand medical treatments, methods, and even terminologies. Portiva ensures that you get a highly experienced [professional who can provide the best medical virtual assistance.

These professionals also need to be tech-savvy and better understand software programs and software. They should be able to troubleshoot some common issues related to medical software. Being able to use technology will help them perform complex tasks quickly.

helping doctor and a child patientAdditionally, virtual assistant healthcare providers should effectively communicate with people coming to practitioner clinics. Good communication ensures that every staff member is on the same page. This also reduces common medical errors and problems. Assistants also keep the information up to date to reduce common medical mistakes.

Health virtual assistant not only makes it easy to offer better care to patients but also saves the time and money of the facility. When they handle tasks like appointments and documentation, the doctors will be able to focus entirely on their patients and the growth of their practice.

The experts must be familiar with HIPAA compliance and client facility, as they will collect and store client information.   By doing this, assistants can make the facility a secure place for your patients.

The trained and qualified virtual assistant medical takes different training programs that include modules on medical and healthcare terminology. This helped VAs gain important information about the industry needed to provide their services to medical institutions. They also have incredible knowledge of insurance codes and procedures. Hence, they are fully equipped to help doctors, nurses, and other medical providers.

Virtual Assistants in Health Industry

Whether in-house or virtual, assistants have been helping medical facilities in various ways. They have been helping in several ways, like virtual veterinary assistants, virtual medical scribes, and virtual receptionists.

Virtual medical receptionist helps in patient care. They help track patients’ medications, medical records, and other important information. These experts are also responsible for reminding patients about the appointment or their treatment.

VAs also plays a great role in the areas of research. They help researchers compile information and gather data. You can also benefit from their ability to interpret and analyzing of data. These assistants are also giving their services in the areas of education. They help students to learn about the human body and different medical procedures.

Virtual administrative medical assistant or veterinary virtual assistants (VVAs) are in demand in the veterinary field. They can support veterinarians in several tasks, from providing medical care to scheduling appointments.


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General Questions For Hiring Virtual Medical Staff

Frequently Asked Questions

Many doctors rely on virtual healthcare assistants (VAs) to help with some of their administrative tasks. VAs can assist in managing emails, scheduling appointments, and more. They are cost-effective solutions for busy medical practices and can help to streamline processes. VAs provide quick and efficient support tailored to the doctor’s specific needs. Doctors can also use VAs for complex tasks such as creating patient history reports or organizing documents. Virtual healthcare assistants make a doctor’s job easier by taking care of tedious administrative tasks that would otherwise take up precious time.

Virtual assistant healthcare provides administrative services to a healthcare practice over the Internet. Their services include scheduling patient appointments, handling emails and correspondence, and managing patient records and bills. VAs are an increasingly popular option for medical practices as they provide a cost-effective solution that requires little time or resources from the employer. With their expertise, VAs can help reduce costs and free up more time for physicians to focus on patient care.

Virtual assistant healthcare performs various administrative tasks, such as responding to patient questions, handling payments, and processing referrals, documents, and transcripts. They can provide support through emails, phone calls, and social media. Additionally, they may be responsible for scheduling appointments, collecting insurance information, and other related tasks. By taking on these administrative duties, VAs can help reduce costs for healthcare practices while freeing up more time for physicians to focus on patient care.

The cost of hiring a virtual assistant varies significantly depending on their experience and the services they provide. For freelance virtual assistants, the rate can range from $1 to $100 per hour. Hiring an employee as a VA typically requires an annual salary of around $75,000. It’s important to consider all associated costs before deciding whether or not to hire a virtual assistant.

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doctors taking care of a girl patient
a transcriptionist providing digital transcription services support to her client

Future Trends for an Assistant in the Healthcare Industry

Virtual assistants for doctors will play an important role in the coming years. Due to technological advancements, VAs are becoming more organized and providing a number of services to medical professionals.

Over time, VA can do most of their work through technology. In fact, many of the administration tasks that are still the responsibility of the healthcare facilities will be done by the assistants soon. You will notice more improvement in their performance and higher efficiency in healthcare institutions. 

doctor and patient talkingThe VAs can improve client engagement with good communication practices. They can ensure to keep getting engaged with the patients so that they return to your facility to get your services. With VA, doctors and healthcare providers can give their entire time to their patients to help them get the best treatment.

They can also save money on the in-house assistant team, which allows them to spend that money on other important work, like research, new and updated technologies, and growing businesses.

What Our Clients Say About Us!
Victoria Nutting D.O.

I'm very thankful for Portiva who I know is looking after my practice while I'm gone the virtual assistants can manage prescription refills, documents they can triage patients and just kind of answer administrative questions and they can handle a lot on their own. But also, they're very good about contacting me if there's any emergency or anything I need to attend to. So I'm very thankful for Portiva they can help almost any provider almost anywhere and it really allows for some good work-life balance as I'm getting to experience right now at my family farm so I'm very thankful for Portiva and I'm very happy to use their services"

victoria nutting do
Victoria Nutting D.O.

Board Certified Family Medicine Physician

100 satisfaction
Mohammad Ashori, M.D.

Portiva's Virtual Assistant Healthcare- I have all the support I need. There's somebody checking my email, any patient messages. Patients are still able to schedule and handle any scheduling issues and any kind of billing that needs to still go through. Portiva hands handles it all for me. I have support i have somebody that I can access 24/7 pretty much. It's all very seamless. If somebody has an emergency or needs a medication called in. I know that the va's at portiva will handle that for me.

mohammad ashori md
Mohammad Ashori, M.D.

Board Certified Family Medicine Physician

100 satisfaction

Virtual Assistants Hiring Process in 4 Simple Steps

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Contact Us

Get in touch with us if you're in need of a virtual assistant healthcare. Share with us the details of your practice and the specific assistance that you require.

what is a virtual medical assistant

Select a VA

We'll match you with suitable virtual assistants and send their resumes and introduction videos for you to choose the perfect candidate for your needs.

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Await Confirmation

Choose the medical assistant that suits your requirements and we'll connect you. Enjoy a free 7-day trial to experience working with a virtual assistant and determine how they can assist with your daily tasks.

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Be Our Partner

After the trial period, you can experience the full range of benefits of hiring a virtual assistant healthcare. We assure you that we will strive to make your life easier. Our affordable services can help you save a significant amount of money.


Virtual Assistants Hiring Processes "Video Guide"


In a nutshell, virtual assistants for doctors can streamline the workflow and improve the productivity of the medical facility. They can support medical experts with several administrative works and customer handling tasks. When a highly experienced and skilled VA is on your side, you don’t have to worry about errors and problems in your facility.

At Portiva, we ensure that you interact with the best market experts. We are an organization that helps you connect with a skilled and trained virtual assistant. The experts we deal with can offer you a wide range of services so that you can offer the best health care to your patients.

Portiva’s virtual assistants are qualified and have undergone various programs to gain industry knowledge. So, you don’t need to worry about not being compliant with federal or local policies. Contact us today to get started.

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