Overwhelmed with paperwork? Delegate to succeed!

Virtual Medical Assistant Services: What Are Their Best Uses?

Drowning in paperwork and losing focus on your patients? It's time to revolutionize your practice with a virtual medical and dentist assistant! Delegate tedious tasks, refocus on patient care, and join the many doctors who are enhancing their operations with this game-changing service.

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7 Days FREE. No Contract. No Setup Fees.

Virtual Medical Assistant Service Is A Godsend For Doctors!

Virtual Assistant Services You Won’t Find Elsewhere

There is a high demand for physicians; more and more doctors are starting their practices. While that is a great idea, it is more challenging than it would seem. Without the proper assistance, you will be running a man show where you take over all the managerial tasks as well as looking after patients.

 In this case, doctors or dentists need to get all the help they need with tiring and consuming tasks such as insurance confirmation. Change with time and keep up with the ever-changing medical industry with the aid of a virtual medical assistant who knows what they are doing.

Sits on the chair. Little girl visiting dentist in clinic

Keeping a Private Clinic Running with Virtual Assisting

Virtual assistance can take the hassle out of keeping a private clinic running. A virtual assistant medical helps streamline processes, reduce costs, and accelerate operations by automating vital tasks. Additionaly, they allow medical practitioners to spend more time with their patients. With virtual assistance, clinics can improve efficiency and maintain a productive environment. Plus, it provides enhanced data security for patient records. Moreover, virtual assisting lets practices quickly respond to changing regulations or new trends in the healthcare industry. In short, virtual assistance is essential for any private clinic looking to maximize efficiency and remain competitive in today’s market.

Premium Customer Support

Manage customer service effectively with fewer employees, freeing up time and resources for organizations to concentrate on growth. Their AI-powered tools make it easy to route customers quickly and easily, significantly reducing wait times. Furthermore, virtual receptionists are available 24/7, optimizing customer experience and loyalty. In short, virtual receptionists are transforming the business landscape for better efficiency & productivity.

Let’s Work Together For Your Private Clinic 

healthcare virtual assistant

Starting your medical practice can be daunting, but it is an excellent idea in the long run, and you will get great benefits. However, there are many things you need to consider, such as the rent of the clinic, the transportation cost, and utilities. These costs can amount to a handsome amount, and in the beginning, it may be very difficult for you to pay them. In this case, many physicians can only consider hiring an in-person if needed.

On the flip side, a simple way to get the help you need and still stay within budget is to hire a virtual assistant for healthcare!

Virtual Assistants Are All You Need

Have you been struggling with your private clinic and need some help with administrative tasks? We can help you with that, hire any of our trained virtual assistants, and you can take their help with any of the following tasks:

  • Respond to patients’ questions with regard to medications, diet, or health plans.
  • Attend calls from patients asking for the clinic’s location or other locations, such as the hours.
  • Work in collaboration with other employees or industries to work on office-related work.
  • Pay attention and listen to the patients who call in when they want to vent out or are experiencing psychological episodes.
  • Transcribing medical details
  • Taking patient appointments and following up
  • Speech-to-text-transcription-services
  • Keep an electronic medical record of patient information
  • Updating medical records and patient history
  • Virtual scribe or virtual medical scribe

Round The Clock Assistance

Medical and Dental Virtual Assistants femaleDiseases do not come announced; therefore, you need to be readily available to your patients whenever they need your help. Our virtual assistants work round the clock and change shifts seamlessly so the patients can always get through to an assistant and book an appointment.

The documentation is completed on a regular basis, so there is no backlog. You can get all your documents and details updated as you go.

Best Health Care Services

Having a virtual assistant services for medical practice is important as it can help you deliver the quality of healthcare services you should! Someone with vast experience in the medical field can help you build better relationships with your patients and work on delivering practical medical assistance. Their presence can significantly benefit your healthcare practice.

Relevant Medical Experience

Our virtual assistants have EMR charting experience where they can update all medical documents in real-time. We do not hire just about anyone to deal with your patients. Instead, we have a very rigorous hiring procedure where we conduct stringent background checks to ensure that you have the best experts on your team. We prefer assistants who have prior experience in the medical field and can offer additional help.

Mundane Office Tasks

Virtual assistants can quickly take over many office tasks where they ensure that everything in your clinic goes as smoothly as possible. They can communicate with vendors and other contracted companies to ensure that all your deliverables reach the office on time and in the best condition possible.

Stress-Free Medical Care

Mature doctor tired after long dayIn recent times we have learned how important it is to be able to deliver medical services in tough times. For instance, after the spread of Covid and during lockdowns, many patients tried to contact physicians so they could get the medical help they needed.

In such circumstances, it took a lot of work for many practitioners to connect with experts who could work in the clinic and deal with the organizational aspects of the practice. In such a scenario, a virtual administrative medical assistant changed the game around. They enabled doctors to provide medical care in tough conditions and ensured the patients would get the treatment they needed.


Every employee comes with a set of networks that go wherever the employee goes. Take our help with your medical practice. We will connect you with our accomplished assistants who have spent several years in the field and can offer connections that bring more patients and collaborators to your business. Their connections can assist your patients in getting the right treatment through the right experts.

Shared Burden

Your in-house staff may be overworked. You may have several things to do but only a few people to help you do them. With a virtual assistant, you will be making their job easier, and they will not have to do more than what is in their job description. With less work, your employees will be able to perform their jobs better.

Prevention Of Employee Burnout

physician burnout definitionIf you constantly overwork your employees and are stuck in stressful situations, they will soon reach the burnout phase. This can be very dangerous for your medical practice. Burnout employees will not be able to focus on their jobs, and that can damage the reputation of your clinic.

Moreover, in worse-case scenarios, these employees may start looking for other opportunities. The workload may push them to pursue other opportunities so they can get some peace of mind. If you want to retain your employees and ensure that they have a good work-life balance, then you must invest in virtual medical assistants to share the work.

Time Saving

Mother and daughter are holding piggy bank and laptop sitting on the sofa at home

If you are a small practice owner, then chances are that you might be doing a lot. You may have more things on your plate than you can chew. However, this is not a good practice as no matter how capable you are; you may not have the right expertise to deal with everything on your own. In this case, it is better to hire an expert who is trained to perform those tasks.

This will save you a lot of time and worry. The time you save will be spent on doing better things such as helping patients get the medical attention they need.

Easy Budgeting

Hiring a full-time employee to take over the work is not a good idea. Not only is it costly, but it is also inconvenient. When you hire a full-time employee, you will have to give them the salary of a full-time employee along with other benefits that can cost you a lot more money than hiring a virtual assistant. Save money by streamlining the managerial work and make the most out of it.

Remote Work

Getting virtual medical assistant services enables you to get all your work done without hiring any additional help. The remote support ensures that the assistant works without any issues, such as weather conditions. Remote work makes it easier for you to get help as per your needs. You can get help from an expert who can fit in well with your business!

HR + Management

Virtual assistants can be very versatile; they can offer you help in many different ways. You can tell them all the things you need their help with and get the work done. For instance, you can even take their help with tasks that are usually in the job description of Human Resource professionals. This versatility can help you save up on a lot of money as you can get one assistant to do multiple things and fill in multiple roles rather than hiring different people for different roles. 

What Our Clients Say About Us!
Victoria Nutting D.O.

I'm very thankful for Portiva who I know is looking after my practice while I'm gone the virtual assistants can manage prescription refills, documents they can triage patients and just kind of answer administrative questions and they can handle a lot on their own. But also, they're very good about contacting me if there's any emergency or anything I need to attend to. So I'm very thankful for Portiva they can help almost any provider almost anywhere and it really allows for some good work-life balance as I'm getting to experience right now at my family farm so I'm very thankful for Portiva and I'm very happy to use their services"

victoria nutting do
Victoria Nutting D.O.

Board Certified Family Medicine Physician

100 satisfaction
Mohammad Ashori, M.D.

Portiva's Virtual Medical Assistant - I have all the support I need. There's somebody checking my email, any patient messages. Patients are still able to schedule and handle any scheduling issues and any kind of billing that needs to still go through. Portiva hands handles it all for me. I have support i have somebody that I can access 24/7 pretty much. It's all very seamless. If somebody has an emergency or needs a medication called in. I know that the va's at portiva will handle that for me.

mohammad ashori md
Mohammad Ashori, M.D.

Board Certified Family Medicine Physician

100 satisfaction


If you are eager for your business to grow and want to take the chance to take your practice further, then you must get virtual medical assistant services from the best experts out there. But what exactly is a virtual medical assistant? A virtual medical assistant, or VMA, is a digital healthcare professional designed to help doctors and nurses in managing their patients. VMAs can provide care and guidance remotely via video or audio telehealth interactions with patients, giving doctors and nurses more time for onsite patient care. Portiva is here to help you connect with the right experts and improve the future of your business.

Do not let your business suffer just because you do not have enough hands to do your work for you. With a virtual assistant, you can get all your work done and take your business a step further.

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