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Discover the insightful details in ‘What does getting Prior Authorization mean? Access Clarity’ at Portiva, allowing you more time to concentrate on the heart of your profession – the health and well-being of your patients. Grasp the opportunities that Prior Authorization in Healthcare presents to enrich your journey towards providing exceptional patient care.

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prior authorization authorized allowance permission permit approvePrior authorization means getting approval from the health insurance company for a certain medical treatment or medication before providing it to the patient. This prior authorization is necessary for ensuring the medical services get covered in your insurer’s treatment plan.

Health insurance providers ask for prior authorization requests from the healthcare provider to ensure the recommended medical treatment or service is obligatory and within the health plan criteria of the insurance company.

They are also termed pre-authorization, pre-approval, pre-certification, and prior authorization benefits in healthcare services utilization and medication cost management.

In navigating the intricate healthcare landscape, individuals often encounter the crucial concept of prior authorizations. These requests for prior approval play a pivotal role in ensuring that prescribed medications, especially drugs with potential side effects or high costs, align with the stringent criteria set by health insurance providers.

Prior authorizations act as a proactive step, requiring patients and healthcare providers to engage in a detailed process before initiating specific medical treatments. This process not only safeguards patients by preventing unnecessary or addictive prescriptions but also contributes to cost-effective healthcare management.

The necessity of obtaining prior authorization prompts a careful evaluation by insurance companies, facilitating the identification of suitable, lower-cost alternatives to expensive medications and intertwining prior authorizations, prior approvals, and a prescription drug.

How Prior Authorization Process Work?

The prior authorization process starts when the healthcare provider sends a prior authorization request for a medical treatment or medication to the health insurance company. The healthcare provider shares the client’s necessary clinical information with the insurer, who reviews it and determines whether the prescribed service or medication is necessary and within the insurance plan’s criteria.

Who Is Responsible For Getting Prior Authorization?

The client and the healthcare provider are mainly responsible for obtaining a prior authorization request. They begin the process by submitting a pre-approval alongside necessary details to the client’s health insurance provider. The insurer assesses the request and shares his response based on the provided information and healthcare plan criteria.

The process may be similar or can vary from one insurance provider to another. However, insurers will require the client’s substantial information to decide on the prior authorization request.

How Much Time Does A Prior Authorization Request Needs For An Approval?

The time a prior authorization can take varies from case to case. It’s different for every medical treatment or medication. It depends on the complexity of the service or medication the patient requires.

A Comprehensive Guide to Obtain Approval Through Prior Authorizations

obtain approval man discussing business strategyMoreover, every health insurance provider has criteria for approving prior authorization requests. Based on their policy rules and the information provided by the healthcare provider, they assess the pre-approval request and respond at their own pace.

However, this process may slow down if any information needs to be included or entered correctly in the prior authorization request. For the process to move at the right pace, the patient and the healthcare provider must submit correct and all necessary information to the insurance company.

Medication & Medical Services That Require Prior Authorization

The prior authorization process helps the insurance company determine whether the prescribed medical service or medication is necessary. Also, this process lets the insurer find an effective, low-cost substitute for the costly service recommended by the healthcare provider. Many medications and medical services require prior authorization. You may find some essential ones listed below.

Medication That Needs Prior Authorization

  • Medicine with severe side effects.
  • Medication with a high probability of addiction.
  • Medicine is used for cosmetic reasons only.
  • Costly medication.
  • Drugs are used for certain health conditions.

Medical Services That Need Prior Authorization

  • Diagnostic imaging services like CTs, MRIs, and PET scans.
  • Medical services should be more used.
  • Medical necessity is provided only in certain health states, like occupational therapy.
  • Non-emergency surgical service like elective surgery.
  • Medical procedure

Is Prior Authorization Required for an Emergency Case? 

Prior authorization is optional for an emergency service because there will be little time to submit a pre-approval request. However, a retro authorization may come afterward in some emergency cases.

Why Do Health Insurance Companies Ask For Prior Authorization?

The prior authorization request lets the insurance company review and determine how necessary the prescribed medical treatment or medication may be in curing your health condition.

For instance, the doctor may have suggested some costly medications. However, the prior authorization process will help the insurer find an effective lower-cost drug for treating your medical state.

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How do you obtain prior authorization for a medical service or medication?

Prior Authorization process can vary based on your healthcare insurance plan. Thus, the most effective option is to inform your insurer about your insurance policy criteria and guidelines. If you require prior authorization, follow these steps to get a pre-approval request for your medical treatment or medication.

  1. Check Eligibility Of The Patient

‍Before submitting a prior authorization request, ensure the client is eligible for the prescribed medical treatment or medication per the insurance plan. The next thing you need to do is verify the client’s health plan coverage. In addition, check if there are any restrictions on certain medications or medical treatments.

               2. Assess Whether The Medication or The Medical Service Requires Prior Authorization Or Not

‍Identify whether the medication or medical treatment requires prior authorization because only some medical services or medications demand submission of a pre-approval request. Contact the insurance provider to confirm if a prior authorization request is obligatory for the proposed medication or medical treatment.

              health insurance plan doctor fill outing a form                                                                                      3. Complete Prior Authorization Request Paperwork

‍Many insurance companies demand patients and healthcare providers to fill out a specific form they will submit to the insurer to obtain prior authorization for a medical service or medication.

Get the required form by visiting the insurance company’s website or directly contacting them. The insurance form will ask to share necessary information related to the patient, supporting clinical data, and the medical treatment or medication details.


               4. Submit Your Prior Authorization Request

Submit the filled document alongside clinical data and patient information to the health insurance company. You can share your prior authorization request within no time via email.

               5. Follow Up on Your Prior Authorization Request

It’s very important to track the status of your prior authorization request by regularly following up with the health insurance provider. Based on the insurer’s processing time and workload condition, your pre-approval request decision for medical treatment or medication may take several days to a few weeks.

Tips To Fasten Up The Prior Authorization Process

A well-executed prior authorization process saves you precious time and money. In addition, it reduces data errors, boosts revenue, minimizes reimbursement delays, and enhances patient treatment. Here are some key steps to speed up your prior authorization process.

  1. Understand The Health Insurance Policy and its Guidelines  

Understand the health insurance plan and its guidelines for the prior authorization process.

Above all, become familiar with the prior authorization forms and submission process. As a result, this understanding will let you submit correct prior authorization requests, eventually minimizing the chances of denial and delay.

               2. Navigating Health Plans and the Vital Role of Health Insurers

Navigating the intricate healthcare landscape involves a deep understanding of health plans, which serve as comprehensive roadmaps for individuals seeking quality medical coverage. Whether exploring traditional health plans or delving into the specifics of Medicare Advantage plans, it’s essential to recognize the unique features tailored to meet diverse healthcare needs.

These plans, often overlooked, act as vital tools in the hands of consumers, guiding them through a maze of medical services and facilitating informed decisions about their well-being.

As individuals embark on their healthcare journey, deciphering the nuances of health plans becomes paramount. Within this framework, the role of a health insurer emerges as a key player responsible for orchestrating the intricate dance between healthcare providers, plan offerings, and the ultimate well-being of those they cover.

Understanding the intricacies of health plans, including the nuances of Medicare Advantage plans, is not just a prudent choice but a fundamental step towards empowered healthcare decision-making.

               3. Collect Comprehensive Information of The Patient

It is essential to gather accurate and comprehensive information on the patient. This helps in boosting the prior authorization request pace.

Make sure to collect and confirm patient statistics. Take a look at health plan coverage details and medical data. All important documents, such as test reports, medical notes, and treatment plans, should be set in order and readily available. A well-organized client information system can accelerate the prior authorization process. This increases the success percentage of your pre-approval request.  

            insurance company doctors communicating through videocall                                                                                        4. Maintain Effective Communication Channel  

Healthcare providers should have clear and effective communication with the insurance company. This helps to keep the prior authorization process smooth. Make sure to build strong relationships with healthcare providers. This is essential to get their support and cooperation. It will ultimately help to get the needed medical documents.  

Further, be proactive. Have a conversation with your health insurance provider. They will help you to resolve issues. Clear all your doubts and speed up the prior authorization process.

               5. Leverage Automation & Technology 

Suppose we look into statistics; around 75% of the prior authorization requests get handled manually. They can be either via phone call or fax. Only 25% of the pre-approval requests are submitted via email.

You can streamline your prior authorization process by using automation services and technology.

Try to use digital software that automates monotonous tasks. These tools help to reduce manual errors and increase efficiency. 

               6. Track & Follow Up on Prior Authorization Request 

Prior authorization should be tracked and followed up throughout the process. For further enhancement, you can even set reminders to avoid any delays. Also, you can use any specific software to follow up on your prior authorization request. 

How can prior authorization benefit me?

The prior authorization process benefits the insurer in reviewing. It also assists them in deciding things. This includes whether the medical service or medication is necessary or not. However, it can also help you in many ways. Let’s learn about a few benefits you can avail of via prior authorization requests.

  • Prevent prescribed medical treatments and medications that can be addictive or do not require them.
  • Minimize the cost of medication and medical services by providing an effective lower-cost alternative.
  • Prevent potentially threatening medicine combinations.


Prior authorization means obtaining pre-approval for a certain medical treatment or medication from the insurance provider before it starts.

The prior authorization process helps the insurer determine whether the recommended medication or medical service is obligatory. In addition, it provides an option for the insurance provider to review your request and check whether any lower-cost substitute is available that the patient may use in place of the prescribed expensive medical service or medication.

In addition, you can boost up your prior authorization process and obtain a pre-approval request by following the key tips and guidelines shared above.

To learn more about how our trends in virtual assistant for health care can enhance your medical practice. Discover more about Portiva and unlock a world of possibilities by visiting our homepage today!

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