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Medical Billing Outsourcing: Why Outsourced Medical Billing?

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You were wondering whether medical billing outsourcing is an ideal option for you. Should you opt for an in-house medical billing service? Here we have discussed different aspects of outsourcing medical billing that you need to know to make an informed decision. So, please read it before you start establishing your in-house office.

What is Outsourced Medical Billing?

Outsourcing your medical billing is when clinics, hospitals, private practices, and health centers hire medical billing firms to manage back-end billing. The medical billing outsource companies include everything required to process a claim, such as payment posting, claim submission, coding and charge review, processing appeals, reprocessing and fixing claim rejections, statement call center, patient payments, and accounts receivable management.

When you outsource your work, a dedicated team will focus on reimbursing the medical services you provide as efficiently and quickly as possible while streamlining your operations and workflows and optimizing revenue.   For medical billing company, you need to choose a HIPAA-compliant firm, as they need to handle highly sensitive patient information. The ideal medical billing service provider might tailor their expertise and experience to your practice’s unique needs for your particular medical billing software systems and specialties.  

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Differences between Outsourced vs. In-House Medical Billing Services

There are many differences between outsourced and in-house medical billing services. The major difference is the billing location.

Outsourcing medical billing is a third-party, off-site service, while in-house billing refers to the billing department present in the healthcare facility. However, there are a few more differences between them.

Managing Medical Billing Process

In the case of an in-house medical billing team, the owner or billing department manager has complete control. Also, you will be responsible for the entire work. Outsourced medical billing services save you from taking any responsibilities for the medical billing process so that you can focus on patient care.

Though you don’t have control over the task, you will have access to information and ask the based medical billing company to meet your needs. This saves your time and effort and eliminates the risk of mistakes. However, choosing the appropriate medical billing service firm or insurance companies are important since you need to trust medical billing companies with your patient’s information.

Medical Billing Expertise

While your in-house billing team might have a good experience, a medical billing service company eliminates the workload and pressure medical practices experience during medical billing. Additionally, medical billing companies ensure to keep their house staff updated with the current billing trends. They are also aware of the regularly changing regulatory environment and how it can affect their healthcare practice.

Low Risks of Medical Billing Errors

Hospitals, clinics, and other practices with in-house medical billing teams have a higher risk of making mistakes. This can significantly impact reimbursement from insurance companies. But outsourcing medical billing services helps you leverage their knowledge and experience to claim insurance appropriately and boost your revenue cycle management.

Why do You Need to Outsourced Medical Billing?

Choosing an expert as your based medical billing partner helps improve business operations and ensure fewer medical billing errors. The outsourced billing team stays up to date with healthcare industry regulations and handle entire billing processes.

Eliminates Additional Responsibilities of  Staff

 A doctor or other healthcare staff’s daily life revolves around a wide range of responsibilities that cause issues in their primary job, i.e., taking care of patients. You or your house staff don’t have to spend several hours a week testing your brain and overstressing on the billing paperwork.

By hiring a medical billing company, you can eliminate the need to collect billing information, train employees, update the system, learn new regulations, and others. You can perform your job efficiently by giving all the billing responsibilities to the medical company.

Speeds Up Insurance and Payment Process

Hiring a third party for the medical billing process can reduce billing mistakes, improving the payment and reimbursement process. This boosts your revenue generation and streamlines workflow.

The streamlined workflow not only benefits hospitals and clinics but also helps patients to get excellent fast treatments. As a result, you will be able to attract more people to your health facility. Insurance companies also improve payments by sending reminders to patients who always delay payments.

Prevent the Risk of Unwanted and Hidden Expenditures

stethoscope and colored paper with the word RISK FACTORS. Medical concept.An in-house medical billing department comes with many unwanted and hidden expenses you don’t need to experience with medical billing companies. The additional cost can be because of personal training expenditures, updated medical billing software, insurance, and payroll installation charges.

Investing less money in your in-house billing services and getting compensation means you will earn more. Generally, small-scale healthcare facilities lack the resources to maintain a well-staffed and well-functioning billing department.

As a result, they require great work hours for financial management and excessive resources. You can prevent this issue by hiring a physician billing service provider who will ask for a particular price for the tasks and doesn’t require resources.  

Offers Seamless Medical Billing

Inefficient billing management and policies cause severe issues for a healthcare facility. Nothing can cause more revenue disruption than the billing errors caused by duplicate billing, authorization blunders, and mismanagement of patient information.

Choosing the best medical billing company ensures quality standards that increase revenue and prevent costly missteps by streamlining workflow. It also improves the reputation and potential of the medical practice.

Gain Specialized Expertise

Your team is capable and talented, but if they don’t have knowledge, time, and training, there is little they can do. Additionally, there are so many other things that they need to do, making it challenging to give time and attention to the medical billing process.

 Therefore, you need the help of experts who can get you more revenue. An outsourced billing company devotes all its resources to based medical billing. In fact, they will be 100% accountable for the results. They ensure to perform the job accurately and take responsibility for monitoring regulatory changes and staying current with medical billing trends and best practices.

If you choose an experienced and credible billing service provider, they will have a broader perspective. With hundreds of clients in their portfolio, billing firms can leverage best practices and learning to maximize returns for every client.

Helps to Expand Business

Due to the uncertainty, we have experienced in recent years, the financial health of businesses is more important than ever. With increased revenues and lower overhead costs due to outsourcing your billing procedure, you got the opportunity to expand your business.  

Is Medical Billing Services Expensive?

If you are ready to outsource your billing services, you might wonder how much the medical billing costs. Outsourcing the billing tasks is not expensive as hiring and maintaining an in-house department.

Healthcare practices need to understand that the in-house billing team doesn’t only reimburse payments for your services. They also need several operational costs that can significantly crush your bottom line, such as:

·         Supplies like postage, office supplies, toner, and paper

·         Recruiting and training team

·         Hiring certified professionals

·         IT expenses like medical billing software licenses, supply and support computers, phones, printers, etc

·         Paying  salaries or hourly wages in addition to paid time off, benefits, and office space

·         Increase in the amount of debt because of unpaid or denied claims

·         Reduction in cash flow and collections  due to overworked or inexperienced house staff

Outsourcing your medical billing services lowers the burden and cost of the billing tasks while preventing billing errors and offering compliance. It allows you and your house staff to connect with the patients without worrying about bills.

How Quickly Will Medical Billing Companies Begin Working on Insurance Claims?

Generally, an experienced company takes 30 to 60 days to start providing its services. But there is no proper estimation and known factors that might impact this timeline. For instance, if you don’t want to change your hospital’s management software and your hired team also uses the same medical billing software, they can easily and quickly start managing your work. In this case, the company’s primary job will be providing software access and creating credentials for the medical billing company.

If the practice management software differs from the medical billing providers, they will need time to import, export, or manually enter data in their system. Additionally, a great amount of time will be needed to create electronic connections with the various payers, resulting in a potentially much longer implementation period.  

If you want to hire someone who can immediately start working on your medical bills, you need to look for companies that use the same system as yours or use modern technologies that take less time to set up.

General Questions About Outsource Medical Billing Services

Frequently Asked Questions

Medical billing services for a medical practice can bring several benefits, such as efficient revenue cycle management, reduced coding errors, improved clinical and patient messaging, appointment reminders, and billing reports.

Medical practices can rely on the expertise of speciality billing companies to handle billing tasks and collections while they focus on providing quality medical services. Managed billing companies can also provide analytics billing and reporting services to help the practice make informed decisions.

Moreover, outsourcing can help ensure timely payment collections and the use of a patient portal for easy billing management and reminders. Medical billing companies like Portiva can help medical practices save time and money and make their billing office more effective and efficient.

When looking to outsource medical billing, it’s important to carefully evaluate potential healthcare billing companies to find a partner that fits the unique needs of your practice. Some factors to consider include the company’s experience with your specialty, pricing and collections processes, coding and clinical expertise, credentialing services, patient reminders, and revenue cycle management. It’s also important to choose a company that aligns with your practice’s priorities and values for practice management services.

When searching for the right medical billing services company partner for your healthcare practice, it’s essential to consider a few key factors. Look for companies specialising in outsourcing billing and practice management services with expertise in coding, credentialing, collections, and revenue cycle management. It’s also important to consider the company’s experience working within your specific medical speciality and its ability to provide clinical support when necessary. Ask about their approach to patient reminders and collections, and carefully review their pricing structure to ensure it aligns with your practice’s financial goals.

When negotiating a medical billing company agreement, it is important to consider factors such as the company’s pricing, clinical and medical coding expertise, team composition, specialty services, revenue cycle management, credentialing, reminders patient and collections, analytics and EHR capabilities. Additionally, healthcare practices should assess whether the outsourced company’s approach is aligned with the practice management and home-based software the practice currently utilizes. By taking into account these key factors before outsourcing billing services, healthcare practices can ensure that they maintain high-quality patient care and maximize revenue streams.

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Bottom Line

Medical billing service company is an ideal approach for healthcare facilities experiencing low revenue, issues in claiming bills, and stressed and burnout medical teams. Portiva is a medical billing service provider that can help you with your medical facilities’ billing and associated tasks. We have been in the industry for years, which has helped us learn the best practices of reimbursing. Our expert medical billers will help you boost your revenue, avoid delayed payments and ensure financial growth for your medical practice.   

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