Get more done with less stress and pay only $10/hour.
A virtual medical assistant can help!
Get more done with less stress and pay only $10/hour. A virtual medical assistant can help!
Get more done with less stress and pay only $10/hour. A virtual medical assistant can help!
Join the countless satisfied physicians who trust our proven solutions, backed by an extensive arsenal of happy clients enhancing their practices.
Businesses thrive with solutions that drive success and transformation. Clients achieve their goals, streamline operations, and see real results. Join them and experience the difference today!
Portiva’s Virtual Medical Scribing streamlines documentation, reduces costs, and frees up your staff’s time—perfect for you!
Dental assistants can work remotely by logging into the practice management software to manage dental practices.
Prior authorization prevents unexpected costs for doctors and unnecessary patient expenses, saving money for both.
Virtual assistants automate insurance verification and ensure patients’ insurance information is accurate.
From scheduling appointments and handling patient inquiries to managing records and verifying insurance.
Enhance provider communication, convert audio to accurate records, and maintain secure electronic medical records.
Medical billing virtual assistants are gaining popularity for streamlining operations and boosting revenue in medical offices.
VEAs help streamline operations, improve productivity, and allow executives to focus on strategic decision-making.
We were overwhelmed with calls while our staff focused on in-clinic patients. Portiva came highly recommended, and since bringing on Jennifer as our Virtual Front Desk Receptionist, things have run much more smoothly.
I am currently employing and managing 3 virtual medic al assistants in various roles including billing, population health and back office. These exemplary individuals are smart, self-starters who can be trained to perform new tasks
Prior to Portiva, I used another virtual staffing agency and I was not happy with the candidates or the service. Portiva does an excellent job pre-screening qualified candidates that meet the requirements of the job.
It has been a pleasure working with Portiva and their VMAs. Before working with them, we faced challenges managing the increasing workload that came with our growth, especially with limited on-site space.
Great service. Very good at communication and quick to respond when assistance needed. Staff provided is great.
Great service. Very good at communication and quick to respond when assistance needed. Staff provided is great.
Great experience, very organized!
Great experience, very organized!
At Portiva, we employs skilled virtual assistants familiar with medical practice for remote assistance. You can focus on patient record management, administrative tasks, or patient communication while our staff handles the medical virtual assistant services that will maximize patient care, minimize costs, and save time.
A medical virtual assistant (VA) is a trained professional who works remotely to support healthcare providers with everyday administrative duties. Our Virtual Assistants (VAs) deal with the insurances, appointment scheduling, patient check-ins, Medication refills, as well as anything that assists in the smooth running of your healthcare practice.
A virtual assistant can take over essential back-office duties like insurance eligibility check, follow-up visits, and appointment scheduling. This allows your medical staff to prioritize patient care, reduce stress, and improve operational efficiency all while saving on labor costs.
By integrating a virtual assistant into your medical practice, you enhance workflow efficiency, ensure compliance with healthcare regulations, and create a more patient-focused environment.
Managing medical records, insurance claims, and patient inquiries takes time. These routine tasks reduce your ability to focus on patient results. Unlike hiring an in house employee, which comes with high overhead costs, virtual assistants allow you to optimize efficiency and money without sacrificing quality. With virtual assistants, you can streamline workflow and money without sacrificing quality.
Our virtual assistants provide customized solutions that fit the needs of all medical specialties and dental practices. Healthcare professionals trust our virtual assistant services to keep operations running smoothly. From health records entry to scheduling appointments, our team helps reduce operational costs.
We assign the same person to ensure a long-term working relationship. This allows your medical practice to run more efficiently, ensuring that medical staff can prioritize patient care, reduce stress, and improve operations all while saving on labor costs.
Portiva’s virtual medical assistant services cover a wide range of back office tasks and patient-facing responsibilities:
A Medical Virtual Assistant (MVA) from Portiva is a remote professional who provides essential administrative and clinical support to healthcare providers, helping practices run efficiently while reducing workload and costs. Their key responsibilities include:
Manage calendars, confirm appointments, and send reminders to reduce no-shows.
Handle claims processing, verify patient insurance, and manage invoices for faster reimbursements.
Handle claims processing, verify patient insurance, and manage invoices for faster reimbursements.
Assist with securing insurance approvals and processing medication requests.
Answer inquiries, follow up on treatments, and improve overall patient experience.
Many medical professionals struggle with balancing patient care and administrative duties. By outsourcing to healthcare support virtual staff, you relieve stress and enhance patient satisfaction. With our support, your practice can handle more patient calls and manage patient data securely. Our team has experience across various medical specialties. Whether you need help with patient follow-ups, telehealth monitoring, or insurance verification, we have you covered. We help you save time and maintain high standards in the medical field.
Getting started with Portiva is simple and hassle-free. We ensure that your virtual medical assistant is ready to integrate smoothly into your healthcare facility and start delivering value from day one.
We learn about your medical office, specific needs, and the skills needed to support your team. Our process involves understanding your workflow, patient volume, and administrative challenges to ensure a seamless integration.
We connect you with the same virtual assistant who is experienced in your medical specialty. Rest assured, every VA undergoes a rigorous training and HIPAA training program to protect patient data and uphold proper privacy practices.
Your VA becomes part of your daily operations, managing routine tasks, supporting patient communication, and helping you stay on top of patient data, health coverage validation, and scheduling appointments. of the cost
With the increase in the number of medical businesses, the patients’ needs have also increased. It has become more challenging to keep them satisfied while ensuring that the practice runs smoothly and all the administrative work gets done. This is where Portiva’s healthcare virtual assistants can help:
Their duties include:
Attending to administrative tasks.
Ensuring that timely follow-ups are done.
Attending to patient inquiries and calls.
Assisting with medical records and exams.
Regardless of the specialty of our VAs, they ensure that the healthcare practice is operational so that the physicians can focus on medical care rather than paperwork.
A virtual assistant can take over essential back-office duties like insurance eligibility check, follow-up visits, and appointment scheduling. This allows your medical staff to prioritize patient care, reduce stress, and improve operational efficiency all while saving on labor costs.
By integrating a virtual assistant into your medical practice, you enhance workflow efficiency, ensure compliance with healthcare regulations, and create a more patient-focused environment.
Build a long-term working relationship with the same person dedicated to your practice. Unlike rotating staff, our model ensures your virtual assistants become an integrated part of your medical office, understanding your unique workflows, medical specialty, and patient needs. With virtual assistants who truly know your processes, you can count on consistent support and seamless operations.
Whether you run a private medical practice, manage dental practices, or oversee multi-specialty healthcare provider's office, our virtual medical assistant services are tailored to your needs. Our team supports a wide range of medical specialties while ensuring compliance and consistency in every patient interaction.
Our virtual medical assistants handle essential back office tasks, so your team can focus on clinical assessments and treatments. Services include:
•Booking appointments and calendar management
•Patient queries and patient calls
•Healthcare information entry and processing health records
•Prescription refills and insurance claims processing
•Insurance verification and prior authorizations
•Remote patient monitoring assistance
•Routine tasks and operational tasks that keep your healthcare management running smoothly
Ensure exceptional patient care through timely patient communication and follow-ups.
Optimize patient outcomes with efficient patient health data and clinical records management.
Provide seamless assistance during patient exams through our skilled virtual medical scribes.
Keep your virtual medical assistant running smoothly to handle scheduling, effortlessly.
Boost efficiency and money by reducing reliance on costly internal staff and expensive office space.
Elevate your health practice with customized solutions crafted for your operational needs.
Ensure exceptional patient care through timely patient communication and follow-ups.
Optimize patient outcomes with efficient patient health data and clinical records management.
Provide seamless assistance during patient exams through our skilled virtual medical scribes.
Keep your virtual medical assistant running smoothly to handle scheduling, effortlessly.
Boost efficiency and money by reducing reliance on costly internal staff and expensive office space.
Elevate your health practice with customized solutions crafted for your operational needs.
Our healthcare virtual assistants undergo a rigorous training and onboarding process, ensuring they have the skills needed to handle sensitive patient data and complex administrative workflows with precision. Thanks to our HIPAA training program, you can rest assured knowing your practice follows proper privacy practices while meeting industry regulations.
Hiring a virtual assistant medical means you can:
Reduce operational costs
Improve workflow efficiency
Deliver high patient satisfaction
Handle patient follow-ups with ease
Manage insurance claims without stress
Ensure smooth practice operations every day
Our services are trusted by healthcare professionals nationwide who value the ability to scale their practices without the overhead of traditional staffing. With happy clients across multiple treatment center, we’ve become the industry leaders in delivering centers reliable, scalable, and compliant virtual assistant support.
Transform your healthcare operation by outsourcing your administrative tasks to Portiva's professional virtual medical assistants. With tailored solutions, expert support, and a proven track record of improving practice efficiency, our virtual assistants are here to help you deliver unparalleled patient care.
Whether you're running a small clinic or a multi-specialty practice, our team of virtual assistants is ready to handle the behind-the-scenes work so you can focus on what truly matters your patients.
Partnering with Portiva means gaining a dedicated team committed to your success. From appointment scheduling and insurance verification to medical billing and patient communication, our virtual medical assistants seamlessly integrate into your workflow delivering accuracy, efficiency, and peace of mind every step of the way. Discover how Portiva can elevate your practice today.
We make it a point not to hire amateur candidates or novice virtual assistants and only experts with medical experience. They must have prior experience in the healthcare industry. These candidates can be nurses, admin staff, and even care coordinators. This helps the virtual assistant provide assistance of the highest quality. Their knowledge of the field will help them understand instructions better and ensure they give their best.
Once you hire our virtual assistant, you can take their help for multiple tasks such as:
To ensure our physicians get the full time best service, we keep a strict eye on the productivity levels of our virtual assistants. This is why we do not allow our employees to work from home, but they work from the office and are divided into teams supervised by experts.
Virtual medical assistants can be an excellent solution to save time on administrative tasks. By leveraging a virtual assistant, you can delegate these responsibilities and allow your team to focus on providing high-quality patient care. At our company, we use cutting-edge virtual assistant technology and track our team’s performance with different tracking software. This allows us to ensure that our virtual assistants are working efficiently and effectively, freeing up valuable time for our team to provide personalized care to patients.
Let a virtual assistant help streamline your administrative tasks so you can focus on providing top-notch care to your patients.
A medical virtual assistant is responsible for providing efficient solutions to healthcare providers by handling administrative tasks such as insurance verification, prior authorization, patient follow-up, and data entry. Additionally, medical virtual assistants are HIPAA certified, secure, and a VA you can trust for the ultimate patient experience. They can respond to patient questions and queries via social media, emails, and phone calls, process payments, create documentation and transcripts, make referrals, and more.
