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Get more done with less stress and pay only $10/hour.
A virtual medical assistant can help!
Get more done with less stress and pay only $10/hour. A virtual medical assistant can help!
See how Portiva is making a real difference in medical practices through our clients’ experiences. Watch this short video to see the impact for yourself, and let’s talk about how we can help streamline your operations and improve patient care today!
Join the countless satisfied physicians who trust our proven solutions, backed by an extensive arsenal of happy clients enhancing their practices.
Businesses thrive with solutions that drive success and transformation. Clients achieve their goals, streamline operations, and see real results. Join them and experience the difference today!
At Portiva, we employs skilled virtual assistants familiar with medical practice for remote assistance. You can focus on patient record management, administrative tasks, or patient communication while our staff handles the medical virtual assistant services that will maximize patient care, minimize costs, and save time.
A medical virtual assistant (VA) is a trained professional who works remotely to support healthcare providers with everyday administrative duties. Our Virtual Assistants (VAs) deal with the insurances, appointment scheduling, patient check-ins, Medication refills, as well as anything that assists in the smooth running of your healthcare practice.
A virtual assistant can take over essential back-office duties like insurance eligibility check, follow-up visits, and appointment scheduling. This allows your medical staff to prioritize patient care, reduce stress, and improve operational efficiency all while saving on labor costs.
By integrating a virtual assistant into your medical practice, you enhance workflow efficiency, ensure compliance with healthcare regulations, and create a more patient-focused environment.
Reduce Overhead
Improve Patient Satisfaction
Stay Compliant with HIPAA Regulations
Let Portiva customize a solution for your practice today!
Portiva’s virtual medical assistant services cover a wide range of back office tasks and patient-facing responsibilities:
A Medical Virtual Assistant (MVA) from Portiva is a remote professional who provides essential administrative and clinical support to healthcare providers, helping practices run efficiently while reducing workload and costs. Their key responsibilities include:
Manage calendars, confirm appointments, and send reminders to reduce no-shows.
Handle claims processing, verify patient insurance, and manage invoices for faster reimbursements.
Handle claims processing, verify patient insurance, and manage invoices for faster reimbursements.
Assist with securing insurance approvals and processing medication requests.
Answer inquiries, follow up on treatments, and improve overall patient experience.
Many medical professionals struggle with balancing patient care and administrative duties. By outsourcing to healthcare support virtual staff, you relieve stress and enhance patient satisfaction. With our support, your practice can handle more patient calls and manage patient data securely. Our team has experience across various medical specialties. Whether you need help with patient follow-ups, telehealth monitoring, or insurance verification, we have you covered. We help you save time and maintain high standards in the medical field.
Getting started with Portiva is simple and hassle-free. We ensure that your virtual medical assistant is ready to integrate smoothly into your healthcare facility and start delivering value from day one.
We learn about your medical office, specific needs, and the skills needed to support your team. Our process involves understanding your workflow, patient volume, and administrative challenges to ensure a seamless integration.
We connect you with the same virtual assistant who is experienced in your medical specialty. Rest assured, every VA undergoes a rigorous training and HIPAA training program to protect patient data and uphold proper privacy practices.
Your VA becomes part of your daily operations, managing routine tasks, supporting patient communication, and helping you stay on top of patient data, health coverage validation, and scheduling appointments. of the cost.
With the increase in the number of medical businesses, the patients’ needs have also increased. It has become more challenging to keep them satisfied while ensuring that the practice runs smoothly and all the administrative work gets done. This is where Portiva’s healthcare virtual assistants can help:
Their duties include:
Attending to administrative tasks.
Ensuring that timely follow-ups are done.
Attending to patient inquiries and calls.
Assisting with medical records and exams.
Regardless of the specialty of our VAs, they ensure that the healthcare practice is operational so that the physicians can focus on medical care rather than paperwork.
Build a long-term working relationship with the same person dedicated to your practice. Unlike rotating staff, our model ensures your virtual assistants become an integrated part of your medical office, understanding your unique workflows, medical specialty, and patient needs.
With virtual assistants who truly know your processes, you can count on consistent support and seamless operations.
Whether you run a private medical practice, manage dental practices, or oversee multi-specialty healthcare provider’s office, our virtual medical assistant services are tailored to your needs. Our team supports a wide range of medical specialties while ensuring compliance and consistency in every patient interaction.
Our virtual medical assistants handle essential back office tasks, so your team can focus on clinical assessments and treatments. Services include:
Booking appointments and calendar management
Patient queries and patient calls
Healthcare information entry and processing health records
Prescription refills and insurance claims processing
Insurance verification and prior authorizations
Remote patient monitoring assistance
Routine tasks and operational tasks that keep your healthcare management running smoothly
Ensure exceptional patient care through timely patient communication and follow-ups.
Optimize patient outcomes with efficient patient health data and clinical records management.
Provide seamless assistance during patient exams through our skilled virtual medical scribes.
Keep your virtual medical assistant running smoothly to handle scheduling, effortlessly.
Boost efficiency and money by reducing reliance on costly internal staff and expensive office space.
Elevate your health practice with customized solutions crafted for your operational needs.
Our healthcare virtual assistants undergo a rigorous training and onboarding process, ensuring they have the skills needed to handle sensitive patient data and complex administrative workflows with precision. Thanks to our HIPAA training program, you can rest assured knowing your practice follows proper privacy practices while meeting industry regulations.
Hiring a virtual assistant medical means you can:
Reduce operational costs
Improve workflow efficiency
Deliver high patient satisfaction
Handle patient follow-ups with ease
Manage insurance claims without stress
Ensure smooth practice operations every day
Our services are trusted by healthcare professionals nationwide who value the ability to scale their practices without the overhead of traditional staffing. With happy clients across multiple treatment center, we’ve become the industry leaders in delivering centers reliable, scalable, and compliant virtual assistant support.
Transform your healthcare operation by outsourcing your administrative tasks to Portiva’s professional virtual medical assistants. With tailored solutions, expert support, and a proven track record of improving practice efficiency, our virtual assistants are here to help you deliver unparalleled patient care.
Whether you’re running a small clinic or a multi-specialty practice, our team of virtual assistants is ready to handle the behind-the-scenes work so you can focus on what truly matters your patients.
Partnering with Portiva means gaining a dedicated team committed to your success. From appointment scheduling and insurance verification to medical billing and patient communication, our virtual medical assistants seamlessly integrate into your workflow delivering accuracy, efficiency, and peace of mind every step of the way. Discover how Portiva can elevate your practice today.
A Virtual Medical Assistant (VMA) is a remote professional who supports healthcare providers by handling scheduling, billing, EHR updates, and patient coordination. They reduce administrative burdens, ensuring better efficiency and patient care.
Becoming a Medical Virtual Assistant (MVA) allows you to support medical professionals, manage administrative tasks, and improve patient care—all from the comfort of your home. With the right skills, training, and dedication, you can enter this high-demand field and enjoy flexible work opportunities. Discover the essential steps to start your MVA journey today!
Virtual Assistants cost about half as much as in-house employees, potentially saving you tens of thousands of dollars annually. Check the chart below for a cost comparison between a full-time Virtual Assistant and a full-time employee.
By delegating daily administrative tasks, you can focus more on patient care and in-person interactions.
Boost Efficiency & Cut Costs with a Medical Virtual Assistant
Medical Virtual Assistants streamline your practice by handling essential administrative tasks, reducing overhead costs, and freeing up your time for patient care.
Our expert Medical VAs can assist with:
If it involves a phone or a computer, chances are our Medical Virtual Assistants can take care of it for you. Elevate your practice today!
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