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Get more done with less stress and pay only $10/hour.
A virtual medical assistant can help!

Get more done with less stress and pay only $10/hour. A virtual medical assistant can help!

How Can A Virtual Medical Assistant Help Your Practice?

See how Portiva is making a real difference in medical practices through our clients’ experiences. Watch this short video to see the impact for yourself, and let’s talk about how we can help streamline your operations and improve patient care today!

We Help Hundreds of Healthcare Practices Clients Across the U.S.!

Join the countless satisfied physicians who trust our proven solutions, backed by an extensive arsenal of happy clients enhancing their practices.

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See Why Our Clients
Trust Us!

Businesses thrive with solutions that drive success and transformation. Clients achieve their goals, streamline operations, and see real results. Join them and experience the difference today!

Transform Patient Care with
Virtual Medical Assistant at Your Side

 Is your healthcare practice overwhelmed by administrative tasks, taking time away from patient care? A virtual medical assistant can help by managing routine tasks and streamlining operations, allowing you to focus on delivering exceptional care.

We Serve All Specialties​

We provide dedicated support for all medical specialties, ensuring comprehensive and tailored solutions.

smiling medical virtual assistant male

What Is A Medical Virtual Assistant

A Medical Virtual Assistant is a remote professional who handles administrative tasks for your practice, such as appointment scheduling, insurance verification, medical billing, and patient communication. Giving you more time to focus on patient care instead of paperwork—experience the difference with Portiva.

With Portiva’s Medical Virtual Assistants, you gain access to HIPAA-compliant support that enhances your workflow, minimizes burnout, and ensures seamless operations. Whether you run a small clinic or a large healthcare facility, our virtual assistants provide the expertise you need to optimize patient experience and boost productivity.

virtual assistant sfaff in portiva

What Are the Duties and Tasks of a Medical Virtual Assistant?

A Medical Virtual Assistant (MVA) from Portiva is a remote professional who provides essential administrative and clinical support to healthcare providers, helping practices run efficiently while reducing workload and costs. Their key responsibilities include:

Appointment Scheduling & Patient Coordination

Manage calendars, confirm appointments, and send reminders to reduce no-shows.

Medical Billing & Insurance Verification

Handle claims processing, verify patient insurance, and manage invoices for faster reimbursements.

Electronic Health Records (EHR) Management

Handle claims processing, verify patient insurance, and manage invoices for faster reimbursements.

Prior Authorization & Prescription Refills

Assist with securing insurance approvals and processing medication requests.

Patient Communication & Customer Service

Answer inquiries, follow up on treatments, and improve overall patient experience.

5 Reasons to Hire A Virtual Medical Assistant For Your Practice

Secure & HIPAA-compliant Virtual Assistance for Patient Data Protection

Reduce Costs & Maximize Savings for Your Practice

Save on payroll, office overhead, and training costs while streamlining operations and reducing billing errors.

Boost Productivity & Save Time

Delegate routine tasks to our virtual assistants, freeing up your time for complex cases. This enables you to provide personalized care to your patients while boosting your practice’s revenue.

Improved Patient Care

A remote employee handles electronic medical records, prescriptions, and appointments and enhances patient outcomes.

Increased Efficiency

With a virtual medical assistant handling administrative tasks, medical professionals can focus their time and energy on providing quality patient care.

Achieve a Better Work-Life Balance

Free yourself from administrative burdens by delegating tasks to a Virtual Medical Assistant. Focus on patient care while enjoying more time for yourself.

portiva female virtual assistant
two virtual assistants of portiva

Full-Time Customer Service Cost-Effective Medical Practice Solution

Virtual medical assistants offer a cost-effective solution for busy medical practices seeking help with administrative tasks. This service allows practices to maintain efficiency without the burden of hiring and managing an in-house staff member. By outsourcing these tasks, medical practices can focus more on patient care while reducing overhead costs and operational complexity.

Additionally, virtual assistants ensure privacy and security around sensitive patient data, addressing any concerns that may arise from handling confidential information. You’ll be able to learn more about Portiva.

eye to eye virtual assistant

Portiva's Remote Solutions: Tailored for Every Medical Specialty

Portiva understands that each medical specialty has unique needs. We tailor our medical virtual assistant services to match your practice’s requirements. Whether you are a cardiologist or a dermatologist, the same virtual assistant can consistently handle the administrative demands of your field, ensuring continuity and efficiency. By working with the same person, your practice benefits from a dedicated assistant who understands your workflow, making operations more efficient, cost-effective, and patient-focused.

busy working virtual assistants

Virtual Assistants & Improving Efficiency in Healthcare

The role of a virtual medical assistant running in healthcare goes beyond simply completing tasks. They help enhance the overall efficiency of the practice, ensuring that healthcare professionals can focus more on their patients and less on administrative duties. By handling routine tasks and streamlining operations like appointment management and billing, virtual assistants save time and improve patient interaction, contributing to high patient satisfaction by creating a more organized, effective, and responsive medical practice.

virtual assistants looking at the paper

HIPAA Compliance: Trust and Security in Every Task

Privacy and security are paramount when handling sensitive healthcare data. Portiva ensures that all virtual medical assistants provide administrative support while following proper privacy practices and being fully HIPAA-compliant through a comprehensive HIPAA training program, managing medical records securely and confidentially. Maintaining strict data protection standards helps enhance patient satisfaction while safeguarding your practice from potential penalties, offering peace of mind in every task our virtual medical assistants complete.

Cost-Effective Staffing Solutions with Portiva's Virtual Assistants

Hiring an in-house administrative staff for a healthcare practice can be expensive, especially considering salaries, benefits, and office space. Virtual assistants provide a low-cost alternative, allowing practices to get the help they need without the overhead. By hiring virtual assistants through Portiva, you can save money while maintaining the quality and efficiency of your practice.

Remote Workforce Solutions: The Future of Healthcare Administration

As telemedicine and remote care continue to grow, the role of virtual medical assistants in healthcare is expected to expand. By adopting remote workforce solutions, healthcare professionals can streamline operations while minimizing the overhead costs associated with traditional staffing. Having a healthcare virtual assistant everyday helps maintain consistency in administrative tasks and reduces administrative burdens, ensuring that your practice remains future-proof, adaptable, and efficient as the healthcare landscape evolves.

Frequently Asked Questions
Your Questions, Answered

Frequently Asked Questions

How Does A Medical Virtual Assistant Help Reduce Costs And Save Time?

Virtual Assistants cost about half as much as in-house employees, potentially saving you tens of thousands of dollars annually. Check the chart below for a cost comparison between a full-time Virtual Assistant and a full-time employee.

By delegating daily administrative tasks, you can focus more on patient care and in-person interactions.

What Services Can A Medical Virtual Assistant Provide For My Practice?

Boost Efficiency & Cut Costs with a Medical Virtual Assistant

Medical Virtual Assistants streamline your practice by handling essential administrative tasks, reducing overhead costs, and freeing up your time for patient care.

Our expert Medical VAs can assist with:

  • Prior authorization
  • Insurance verifications
  • Calendar management & scheduling
  • Database management
    …and much more!

If it involves a phone or a computer, chances are our Medical Virtual Assistants can take care of it for you. Elevate your practice today!

What Are The Duties Of A Medical Virtual Assistant?

A medical virtual assistant is responsible for providing efficient solutions to healthcare providers by handling administrative tasks such as insurance verification, prior authorization, patient follow-up, and data entry. Additionally, medical virtual assistants are HIPAA certified, secure, and a VA you can trust for the ultimate patient experience. They can respond to patient questions and queries via social media, emails, and phone calls, process payments, create documentation and transcriptsmake referrals, and more.

Hire a medical virtual assistant today

Can A Medical Billing Virtual Assistant Help Expand Your Practice?

Absolutely! A medical billing virtual assistant streamlines admin tasks like insurance verification and billing, freeing your team to focus on patient care. This boosts efficiency, reduces errors, and improves cash flow—helping your practice grow.