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Insurance Verification Virtual Assistant

Virtual assistants automate insurance verification processes and ensure that patients' insurance information is accurate and up-to-date.

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Dental Virtual Assistant

Dental assistants can work remotely from their own computers and manage the dental office's practice with ease by logging into its practice management software.

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Medical Transcriptionists

Improve communication between medical providers, conversion of audio recordings, documentation accuracy, and provide a comprehensive secure electronic medical record.

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Virtual Medical Scribe

Portiva's Virtual Medical Scribing solution is here to streamline medical documentation, cut admin costs and liberate your staff's precious time. A perfect solution for you!

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Medical Billing Virtual Assistant

Medical billing virtual assistants are becoming more popular among physicians' offices as they provide efficient support for managing operations and maximizing revenue.

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Prior Authorization

Prior authorization helps doctors avoid unexpected costs and patients avoid unnecessary expenses, ultimately resulting in cost savings for physicians and patients alike.

What Our Clients Say About Us!
Victoria Nutting D.O.

I'm very thankful for Portiva who I know is looking after my practice while I'm gone the virtual assistants can manage prescription refills, documents they can triage patients and just kind of answer administrative questions and they can handle a lot on their own. But also, they're very good about contacting me if there's any emergency or anything I need to attend to. So I'm very thankful for Portiva they can help almost any provider almost anywhere and it really allows for some good work-life balance as I'm getting to experience right now at my family farm so I'm very thankful for Portiva and I'm very happy to use their services"

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Victoria Nutting D.O.

Board Certified Family Medicine Physician

100 satisfaction
Mohammad Ashori, M.D.

Portiva's Virtual Medical Assistant - I have all the support I need. There's somebody checking my email, any patient messages. Patients are still able to schedule and handle any scheduling issues and any kind of billing that needs to still go through. Portiva hands handles it all for me. I have support i have somebody that I can access 24/7 pretty much. It's all very seamless. If somebody has an emergency or needs a medication called in. I know that the va's at portiva will handle that for me.

mohammad ashori md
Mohammad Ashori, M.D.

Board Certified Family Medicine Physician

100 satisfaction

Medical Billing Software – Factors to Consider and How to Choose the Best One?

You can do much with medical billing software programs to effectively manage your physical therapy business, draw in more clients, and expand. The key is to select medical billing solutions that contain the functions you require.

Consider your present billing procedure and pinpoint the problematic areas. Then, you can decide if a specific piece of software is appropriate for your medical practice. This blog post discusses the benefits of medical billing software, how to choose one, and the factors you must consider when using it.

medical billing software

What is Medical Billing Software?

A specialized medical billing system supports all billing and RCM-related operations inside your practice, unlike many electronic health records (EHR) systems with integrated billing functionality. It enhances patient and employee satisfaction, streamlines your billing procedures, and aids in generating and maximizing revenue.

In addition to submitting claims, an advanced medical billing solution should cover all bases, including appointment scheduling, eligibility checking, and all other phases of the medical billing operation.

However, given the variety of available based medical billing software, choosing the best software can be time- and effort-consuming. Fortunately, like most technological solutions, you can determine a medical platform’s potential by carefully studying its specifications and how well they meet current needs.

What Makes Medical Billing Software Useful?

Medical billing software programs lower errors, enhance patient satisfaction and offer a simple interface for controlling your practice’s costs. Billing software must efficiently handle patient payments and notify healthcare providers of accounts needing particular attention. Electronic health data must integrate your medical billing software to simplify tracking invoices and billing. Medical practices can use the top medical billing software for the following reasons:

Cloud Services

Utilize medical billing software that runs on a cloud-based server to remove the patient data loss risk. The patient data is copied across numerous servers and securely secured utilizing cloud-based servers to access electronic health records. Healthcare providers should not worry about losing their documents in an unpleasant incident if they use cloud-based medical billing software. If the internet connection is down, medical practices can still get services while it’s down, and they can automatically transfer your saved billing data once the connection is back up.

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Manual bill reminders are no longer necessary. Automatic payment reminders, insurance verification before the patient comes, automated claim submission, and faster payment are all possible. The administrator can save time by avoiding calling insurance companies and going through menus to confirm a patient’s insurance. Claim rejection is less likely when the correct codes are entered because claims can be self-validated to ensure this. 

Payment Options

Patients can send you digital copies of the completed forms. They can obtain paperwork from your office that caters to their requirements and the services provided. Patients can pay for treatments in advance, set up payment plans, and do it conveniently in their homes. Medical practices may also create automatic payments for customers who agree to payment schedules with some medical software companies.

Elements to Consider

It can be challenging to choose the finest billing software. Still, there are essential factors to remember that will help you avoid mistakes and facilitate the revenue cycle’s steady stream of payments. Medical practices should consider the following medical billing features when using the best billing software solutions.

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Taking Billing Team Advice

Choosing the best billing software for a medical business is critical since it affects the entire revenue cycle. Involving the billing team is the initial and most significant action because they will utilize the system and are familiar with its operation. Considering their recommendations will help healthcare providers choose the greatest features and options while keeping usability and functionality in mind.

Design and Features

One of the most frequent errors medical practices and hospitals make is failing to choose the right user interface to seamlessly connect with the current system and conform to financial operations. The top billing software includes some of the most important value-added services to implement such as claim cleaning, scheduling, analytics, and reporting.

EMR Software Integration

Large and small medical clinics are working to streamline their procedures through automation. The billing software that doesn’t work well with the EMR system is useless since it makes it difficult to obtain patient records quickly when necessary. Billing software needs to have the ability to quickly load the medical history, diagnosis, and any prior treatments.

Compliance with Rules and Regulations

The development and design of medical billing programs must follow the guidelines established by the regulatory authority. Updating the codes is crucial because it frequently happens that the software is set up with outdated coding standards, which can lead to erroneous medical information and claim denials.

Staff Training

The most frequent reason for denied claims is the use of improper codes. The personnel in charge of coding and billing responsibilities must know the coding rules and receive adequate training on preparing claims and submitting them to insurance companies. The most recent medical billing program can identify mistakes and anomalies and offer solutions. The team also needs training in efficient follow-up and claim denial responses.

How to Choose the Best?

The advice provided below can help healthcare professionals identify the best billing software:

Understanding Software’s Benefits

By examining the software’s features, you should start your search for the finest billing software. You should enquire about the advantages that the software provider provides for patients. On their websites, software businesses typically list perks. If you want to ensure the program best fits your needs, you can look at its benefits.

Submit Claims Electronically

Although electronic claims filing is a feature that all medical billing programs must have, not all systems offer it. Manual and written claims are soon going out of style in a world where everything is going digital. It is not only ineffective but also time-consuming and prone to mistakes. Therefore, confirm that the program you select supports electronic claims.

Patient Invoicing

Patient statements are one of the most frequently forgotten aspects of the billing process in any practice. Unfortunately, many medical offices still mail their invoices on paper, making the process of collecting payments from patients difficult and ineffective.

According to the most recent data, 87% of patients have experienced unexpected medical expenditures, and at least 70% of people are bewildered by their medical bills. Digitalizing manual work will eliminate all of these inefficiencies. 


The top billing software solutions should monitor the medical billing process and provide thorough and reliable reports on income generation. A healthcare provider’s ability to grow depends on having excellent reporting tools.

Credit Card Payment Processing

Giving people flexibility and accessible options is one of the simplest methods to boost patient satisfaction. The demand for more practical payment choices is higher than ever after the pandemic sparked a surge in digital healthcare payments. Credit card payment processing has become an essential component of the best billing software.

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Analytics are crucial to the success of billing companies, including healthcare providers. We are powerless to stop mistakes from happening. But because of business analysis, we can identify errors before they worsen. To stay up-to-date about the medical billing process, you should pick a billing software.

General Questions For You

Frequently Asked Questions

Implementing the right software system is critical to streamlining the billing process and improving efficiency in your billing office. A sound billing software system can help you save time and money while improving patient management and revenue cycle.

To find the best billing software for your needs, it’s important to compare prices and features of different products available. Consider user satisfaction, reviews, ratings, and pricing, including starting prices and processing rates. You can also look for free versions or trial periods to test the product before committing.

When choosing a billing software system, consider its integration capabilities with other platforms, such as EHR and EMR. The system should have robust data processing and quality control, with workflow and reminders to ensure timely patient payments. You may also explore additional services such as patient reminders, credit card processing, and administrative support.

To learn more about the benefits of billing software and how it can benefit your business average, check out demo versions and market research to find the right product for your practice management. With the right billing software platform, you can take control of your billing centre, simplify the process, and increase revenue.

Managing claims can be a complex task in the medical field, with multiple variables to consider. Fortunately, many software systems are available to assist with claims management and simplify the process for billing offices and practices.

Claims management software is specifically designed to help create, submit, and process medical claims. This type of software system provides a platform that can streamline revenue cycle management, improve efficiency, and reduce errors in the billing process.

When considering claims management software options, assessing user satisfaction, reviews, ratings, and pricing features is essential. Compare prices between different products and look for free versions or trial periods to test the product before committing. Additionally, ensure the software integrates well with other platforms, such as EHR and EMR.

The claims management software system you select should have robust data processing, quality control measures, workflow, and reminders to ensure timely patient payments. The software should also have a platform to handle patient reminders, credit card processing, and administrative support.

To learn more about the benefits of claims management software and how it can benefit your business, check out demo versions and market research to find the right product for your practice management. With the right software platform and technology, you can save time and money while improving your claims management processes.

Optimizing practice management is essential for healthcare providers looking to improve efficiency and reduce costs. One of the most effective ways to achieve this is by implementing reliable and user-friendly practice management software.

When considering practice management software options, it’s important to compare prices and features of different products available. Check for reviews, ratings, and pricing, including starting and processing rates. Consider free versions or trial periods to test out the product before committing.

The right practice management software can help you streamline your practice, reduce errors, and increase your revenue cycle. It should have robust data processing, quality control measures, workflow, and reminders to ensure timely patient payments. The software should also make managing patient records, billing, and scheduling easy while integrating with other platforms such as EHR and EMR software.
Additionally, practice management software should be able to handle administrative tasks such as patient reminders, credit card processing, and reporting. This can free up time to focus on providing quality services to your patients.

Investing in effective practice management software can make a significant difference in your business. It can help optimize billing and patient reminders while reducing administrative costs and improving overall practice management. To maximize control within your practice, consider exploring the various practice management software options available today.

To simplify medical billing and improve overall billing management, there are several types of software available on the market. One of the most popular options is medical billing software.

Medical billing software can help healthcare providers streamline their billing processes and reduce errors. When considering medical billing software options, it’s important to compare prices and features of different products available on the market. Check for reviews, ratings, and pricing, including starting prices and processing rates. Consider free versions or trial periods to test out the product before committing.

The right medical billing software should be designed to help you manage patient data, billing, and scheduling with ease. It should have strong data processing and quality control measures, along with workflow and reminders to ensure timely payments from patients. The software should also integrate with other platforms such as EHR and EMR software, and offer administrative support such as patient reminders and credit card processing.

Overall, investing in effective medical billing software can help you simplify your billing processes, reduce errors, and improve revenue cycle management. If you are looking to improve your overall billing management, consider exploring the various medical billing software options available on the market today.

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The Bottom Line

Medical billing software assists billing companies with their billing duties. Additionally, it can aid healthcare providers in task management and patient care. Medical billing software allows a doctor to check and validate patient and facility data. They can use it to confirm appointments, assess the hospital’s financial health, protect patient data, access electronic health records, and ascertain approved and rejected claims.

Portiva is here to assist you if you’re seeking a seasoned and certified medical billing company that offers a reliable system, support, and direction for billing responsibilities. Our well-structured system simplifies your billing process using various software, tools, and technology.

The fact that our medical billing software is simple to use is its best feature. It does not require extensive training. Additionally, our team will be there to help you at all times. Therefore, you can ask for assistance from us even if you have trouble using the medical billing software at first. 

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