Processor: Intel Core i3 or higher, or equivalent AMD.
Memory (RAM): 8 GB RAM or higher.
Operating System: Windows 10 (64-bit) or macOS X 10.10 (or later).
Internet Connection: Wired (DSL/Fiber) with at least 50 Mbps stable speed.
Backup Power & Internet: Backup power source and alternate internet option/provider.
Required Accessories: USB noise-canceling headset; webcam with HD video (720p) or higher.
For most Virtual Medical Assistant (VMA) roles, the standard rate starts at $7/hour.
Salary is paid bi-weekly.
We take payroll seriously (because rent, groceries, and coffee are serious matters). Payments are always on time, and in some cases, may even be released earlier than scheduled—never later.
All of our clients are U.S.-based, so shifts follow U.S. business hours.
Your exact schedule depends on your client’s location and corresponding U.S. time zone (EST, CST, MST, or PST).
Night owls welcome 🦉
If a client partnership ends for reasons not related to performance issues, policy violations, felony cases, or agreement breaches, you will be placed back into the pipeline for re-endorsement to another client.
We don’t drop good people—we recycle talent responsibly ♻️
At the moment, we do not offer HMO or health benefits. VMAs are engaged as independent contractors. As such, they are responsible for managing their own taxes and statutory contributions, including SSS, PhilHealth and Pag-IBIG.
Yes. We use Hubstaff for time tracking.
This also serves as the basis for payroll, ensuring accurate and transparent compensation for your logged working hours.
Think of it as your digital time card—not Big Brother.
Please refer to the Technical Requirements section above FAQs, which outlines the required hardware, internet speed, and system specifications.
The recruitment process diagram above outlines our hiring steps.
We’ve streamlined it, so it’s clearer, faster, and far less painful than before.
Yes. We conduct an assessment to evaluate your competency and role-specific skills.
The entire assessment takes no more than 1.5 hours.
Focused, relevant, and designed to match you with the right role—not just to test for the sake of testing.
All positions involve voice work.
Front-end roles (e.g., reception, patient coordination) are more voice-heavy.
