For most Virtual Medical Assistant (VMA) roles, the standard rate starts at $7/hour.

Salary is paid bi-weekly. Payments are always on time, and in some cases, may be released earlier than scheduled—never later.

All of our clients are U.S.-based, so shifts follow U.S. business hours. Night owls welcome 🦉

If a client partnership ends for reasons not related to performance issues, policy violations, or agreement breaches, you will be placed back into the pipeline for re-endorsement to another client.

VMAs are independent contractors responsible for managing their own taxes and statutory contributions.

Yes. We use Hubstaff for time tracking as the basis for payroll.

Please refer to the Technical Requirements section above FAQs.

The recruitment process diagram outlines our hiring steps.

Yes. The assessment evaluates competency and role-specific skills and takes no more than 1.5 hours.

All positions involve voice work. Front-end roles are more voice-heavy; back-end roles involve minimal voice interaction.